Tag Archives: model

The social care recovery model

I’m a great believer in process. That doesn’t mean pigeon-holing the people we work with. It means having a process, a system that’s clear enough to keep us on track and flexible enough to allow truly collaborative and individualised working. That’s why I developed 2016-the-social-care-recovery-model-final. Designed around existing keyworking processes this model allows mental health care providers, housing association support workers and residential care workers to pinpoint exactly what their service-user needs and plan with them to meet their needs in a straightforward but effective way.

The Social care recovery model is simple to understand. It involves 9 domains that come together to create a cohesive system of care provision based upon skills development and recovery in an efficient and enabling environment.

The first 6 domains (the support domains) focus upon direct work with service users. They are developed through regular keyworking sessions and tools are provided to help service users and keyworkers to develop and plan for a range of situations as required.

the-social-care-recovery-model-2016-6-support-domains-mind-the-care-trainingAs they progress through the 6 support domains, staff and service-users work collaboratively to address not only immediate needs but also the longer term issues that form the basis of recovery. The underlying assumption is that meaningful recovery is achieved via a succession of little steps, each of which is manageable and achievable. We always aim to take the next little step.

The 6 support domains are supported by 3 ‘process’ domains that govern the organisation’s own internal processes and the values and philosophy that make up the enabling environment.

If the support domains are about what we do, the process domains are concerned with how we do it. The process domains direct staff attention to key areas of work and the systems the organisation uses.

the-social-care-recovery-model-2016-3-process-domains-mind-the-care-trainingThe first two process domains, ‘Focus on recovery’ and ‘Creating the right atmosphere’ relate entirely to the values and philosophies that govern social care work. They are based upon established recovery principles such as therapeutic optimism, expressed emotion and the self-fulfilling prophecy. All 9 domains should be supported by the appropriate training to ensure that staff understand how to help people recover most effectively.

The final domain concerns itself with the administrative and duty of care aspects of social care work and again, training and guidance is provided to ensure that both these vital activities are maintained.

To get more information about the Social care recovery model and how it can help your staff click here.  Go on – you know you want to!



Privileged glimpses 8: Do as I do

This series of blog posts first appeared a few years ago on a now defunct blog called ‘Care Training’. It was inspired by the training maxim of ‘making the unconscious conscious’. It is intended to take what really ought to be the most basic principles of health and social care and put them down on paper. The series isn’t only an exercise in stating the obvious though whatever the title might suggest. It’s actually intended as a philosophical foundation manual for workers and informal carers to help them get their care ‘on track’ and then to keep it that way.

Do as I do – model behaviours we want to encourage in others

Mental health work involves many aspects of care including working to help people to manage their emotions, their thinking and their behaviour. It involves challenge and more often than not it involves problem solving and behavioural intervention.

Goals and objectives relating to developing both behavioural and emotional control are commonplace and much of what we do is centred around working toward them.

Do as I do

A very important part of this work is ‘modelling’. If we expect our service-users to make positive changes we need to demonstrate them in ourselves.

  • If the service-user has anger management problems they need to see us remaining calm.
  • If they have problems with paranoia they need to see us actively seek reasonable solutions in our own lives. Thinking the worst of the boss or seeing conspiracy among colleagues is not the best example to set.
  • Similairly if the service-user has difficulty sorting fact from fantasy it’s useful for them to see how we go about assessing evidence and making rational judgements. Let them know how we make sense of the world without jumping to conclusions and work on helping them to develop the same skills for themselves.

Most importantly if we want to encourage service-users to develop good support networks (a vital aspect of mental health maintenance) we need to show generosity of spirit in our own dealings with those around us.

The rule of thumb is very definitely ‘do as I do’ and not ‘do as I say’